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For landlords. We complete full comprehensive tenant screening including a recommendation from a highly experienced agent. Proven to help you pick a good tenant by 200%. Backed by CubbiCover.
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The challenge lies in the subtleties; spotting the warning signs of a bad renter isn't always easy without years of firsthand experience.
Alway pay rent on time.
Looks after the property like they own it.
Requires very little management.
Risk of paying late.
Heavy wear and tear, and extra maintenance costs.
Extra time to manage tenancy issues.
High risk of paying late or never.
No care for your property at all.
Reno required at the end.
Requires you to be a lawyer, negotiator and full-time manager that doesn’t get paid.
Our Professional Tenant Screening is proven to reduce the chance of a bad tenant by 9x
Our proven 5 step screening process has been built on over 15 years real experience in the trenches (plus a few very costly mistakes) so you can be confident we will recommend a good tenant.
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Comprehensive reference checks on every applicant.
We use Live Photo Capture and ID document matching to confidently verify the ID of each applicant.
We verify all reported income against multiple sources.
We compare verified household income against proven industry benchmarks.
Insights into how the rent will effect their budget.
We examine the applicants suitability with your home and preferred lease terms.
Red flag indicators to highlight any warnings or major concerns you need to know.
Valuable written insights from an experienced property manager to help you better understand your potential applicants.
It's common practice to run National Tenancy Database checks, but renters might present someone else's ID. To prevent impostors, we've partnered with Stripe ID for Live Photo Capture and ID matching, ensuring we avoid any wolves in sheep's clothing.
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Australia’s most comprehensive tenant background report. Discover if your applicant is blacklisted or noted in government records.
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We search additional databases to help verify each applicants living history and references so you can rely on our final recommendation.
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Renter profiling uncovers crucial personality traits (as they relate to renting) about each applicant, giving us a true picture of each individual.
It all boils down to this: before certifying an application, a licensed and experienced property manager interprets the entire application in relation to your property and preferred lease terms. This interpretation provides you with deep insights into the risks and how to mitigate them.
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Our screening process is completed at lightning speed through the use of automation, time-based manual processes, and a proven system. This is necessary because good tenants do not stay around for long. You will receive our professional recommendation within 1-2 business days pending references.
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Check the screening progress in real-time on your dashboard as it happens. Dive into all the information, including all reports, results from references and all the information provided by the applicants. You make the final call, so you get to see everything.
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We step in and take care of the tough conversations with your tenant. No stress, no awkward chats.
We serve all the required legal notices to move the process along quickly and correctly.
We handle all the paperwork and attend the tribunal on your behalf—so you don’t have to attend.
Full comprehensive tenant screening,
including one NTD check per application.
Full comprehensive tenant screening, including one NTD check per application.
Freedom to shortlist good applications
without worrying about additional costs.
Prospective tenants complete an application on Cubbi.
You shortlist the application you want professionally screened.
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Within 24 hours, pending references, the screening will be complete and ready for you to make a decision.
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Finding a good tenant is the most important part of managing a rental property, and professional screening can help ensure that you make the best decision. Nothing saves you more money, time and stress than choosing the right tenant.
We're on the hook if we get it wrong. If we certify your tenant and you're on the Assisted Management Plus Plan, we've got your back. With our Done-For-You Eviction Guarantee, we'll handle the entire eviction process if they seriously breach the lease.
Yes, you can obtain professional tenant screening on its own without advertising on any major website like realestate.com.au and Domain. However, you will still need to list your property on Cubbi (free) so that potential renters can apply for it. When you reach the payment screen, uncheck the paid advertising option to "List on Cubbi free". Click here to get started.
Yes, you can receive professional tenant screening without using the ongoing management platform.
Yes, for $199, your property can be listed on all major Australian real estate websites. You can also manage your listing from your Cubbi dashboard. Click here to get started.
No problem. First, publish the property for free on Cubbi. Then, give the prospective tenant a link to apply for the property. Once they apply, you can Shortlist one application for screening ($99). Click here to get started.
Our screening process is very thorough. We use a combination of technology, people, and experienced property managers to provide you with our recommendations at never-before-seen speeds in real estate. To learn more about our 5-step process, watch the video above or read more here.
Yes but not every reference. We use a combination of digital and phone references in our screening process. Although we prioritise a comprehensive digital assessment, we find that roughly 40% of the time, we need to connect with the reference over the phone. This may be to clarify information, take the entire reference, or follow up on a digital reference request. Learn more.
We perform one National Tenancy Database (NTD) check through Equifax for every application. Please note, the NTD report only carries a ~10% weighting towards the final recommendation in most cases. Since each report is fairly expensive, we conduct only one NTD check per application to keep our screening comprehensive yet affordable. That being said we do provide bonus of unlimited NTD checks (one for each applicant) if the application is shortlisted within 12 hours of the prospective tenant submitting their application. If you miss out on this bonus we allow you purchase additional NTD checks at a discounted price of $9 each (normally $29), this is helpful if you have a group of adults applying for your property together. Otherwise, it's typically not necessary to purchase additional checks.
Yes, you can message us or schedule a call here (you’ll see the options on your dashboard) to speak directly with the person who screened your application. You can also see all of our notes on your dashboard, including potential risks and personalised advice on how to mitigate those risks. In some cases where it is legal, this may involve accepting a higher bond for example. We provide this information to help you gain confidence in our comprehensive screening process, but we also understand that you may have to make a business decision and choose the best option from a difficult selection.
If we don't certify the application, it means we do not recommend renting to them. This is usually due to a build-up of red flags, inconsistent or unverified information, bad references, or unexplainable results from the NTD check. To certify an application we need to have high confidence that the tenant will pay the rent, take care of the property, and be easy to deal with. A good tenant for one property may not be suitable for another, so it is contextual. You can rent your property to anyone even without our certification. The consequence to you is that they may encounter difficulties along the way and make your life very difficult. Additionally, you will not be covered by CubbiCover.
If an applicant withdraws their application within 2 hours of being shortlisted, we’ll credit your account so you can screen another one for free. After that, no refunds—that’s just the risk involved. To avoid this, we recommend the $160 package (unlimited until you find a tenant).
We provide CubbiCover for all Certified applications on the Assisted Management Plus Plan. Learn more about CubbiCover here. If however, we do not certify the application, no we do not provide any guarantees.
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