When a maintenance request comes in, you’ll still be notified and can still see and track the repair request but you will not need to take any action. A Cubbi maintenance expert will further diagnose the problem/solution and get an estimated cost to repair. If the cost to repair is within your auto-approved limits the appropriate tradesperson will be sent a work order to complete the work. If the estimated cost to repair is over your auto-approved limit you will be required to approve the work before it can be done.

If you elect to handle your own maintenance (from your preferences) you will be notified about the repair request straight away. You may need to further diagnose the problem and determine the appropriate tradesperson to handle the job. From there it’s super quick and easy to order a Cubbi tradesperson on the platform. You can also use your own tradesperson even if they are not registered in Cubbi.

Yes absolutely. For clarity, let's say you get notified about a maintenance request. You might take one look at it and decide you don’t want to deal with it. Just click for Cubbi to manage it and consider it done.

Yes. We have high expectations of our renters and in return, we live up to the same standard. This keeps renters happy and in your property for longer and not to mention a better-kept property. The time limit depends on how urgent the issue is.

Yes. Anytime you like.

When the job is complete and the invoice is received, Cubbi will handle the payment. Everything is automatically recorded for tax time. No work or effort is required on your behalf.