It’s like roadside assistance, except for your home. Each property rented on Cubbi receives 4 free Home Emergency callouts per year up to the value of $300 each (total yearly value of $1200). Sit back and relax knowing you’re covered in case of an emergency.
• If the power goes out in the whole property
• Broken or burst primary hot water system
• Broken primary heating and/or cooling system
• Security issue to an external window or door
• Locked out of your home
For more information and coverage view our FAQ's.
The owner or tenant can call 24/7 365 days a year.
Typically within the hour to fix the problem (upto $300).
If more than $300 to fix the owner will receive a call to confirm payment of the balance.
Sometimes unfortunate things happen in life, and these things may cause a tenant to fall behind on their rent. At Cubbi, we get tenants back up to date as quickly as possible. Here’s how we support the process.
Cubbi sets the right expectations from the beginning on how rent is paid, how often its due and what happens if the tenant falls behind. This is why Cubbi automatically debits the rent on the day it’s due.
Cubbi sends transparent messages to both owners and tenants the second a payment fails and automatically retries the payment the following day if no action is taken
With strict automatic and human processes in place it rarely gets this far (except on TV). If if does Cubbi assists in the termination of the tenancy and recouping out of pocket expenses through insurance.
We have managed, rented and owned investment properties throughout Australia which means owners and tenants get well rounded unbiased renting advice you can rely on for your responsibilities, get peace of mind and solve problems on Common Ground.
General support 7 days a week with in depth renting advice Monday to Friday.
We’ll help you make the best decision taking into consideration everyone's responsibilities.
Our mission is to give owners and tenants a great renting experience. Talk to us.
We can all agree even the best homes and tenants can have difficulties or accidents that can leave you out of pocket. Cubbi helps you get setup with the right insurances and compliance. Here are just two of the ways we look out for you.
We’ve partnered with some of the best landlord insurance providers to get the most extensive coverage for very competitive rates. Giving Cubbi owners peace of mind for many tenant related issues like loss of rent so you can get back to life. This is an option when getting started with Cubbi. More Info..
Covered if your tenant fails to pay or refuses to leave when served eviction notices.
Covered for malicious and accidental damage caused to your property.
Cover for claims made against you for injury suffered on your property.
We have so many things going on in our lives we sometimes forget the small things that can have life changing effects. Working smoke alarms. Owners have strict legal responsibilities to have working smoke alarms in the right locations. Cubbi helps owners get and keep smoke alarm compliant without lifting a finger that may save your tenants life.
Qualified electricians on every service with unlimited visits.
Fully tax deductible, small price to pay for piece of mind.
Our partner services homes all around Australia.